Support
Write to support@ktamizen.app. Tell us your iPhone model and your iOS version so we can help faster.
Notifications do not arrive
Open iPhone Settings, then Notifications, then KTAMIZEN, and turn on Allow Notifications. Then check the hours and the number of quotes you picked in You inside the app.
A widget does not update
iOS decides when widgets refresh, so a change can take a few minutes to show. If it stays stuck, remove the widget and add it again.
Restore a purchase
Open You in the app and tap Restore Purchases. Use the same Apple Account you used to buy Pro.
Cancel my subscription
Open iPhone Settings, tap your name, then Subscriptions, and choose KTAMIZEN. Apple handles billing, so cancellation and refunds happen there. You can request a refund at reportaproblem.apple.com.
Delete my information
Everything you add to the app is stored on your phone. Delete the app and it is gone. On our side we only hold emails you have sent us. Ask us at support@ktamizen.app and we will delete them.
If you are having a hard time
KTAMIZEN is encouragement, not care from a professional. If you are in crisis or thinking about hurting yourself, call your local emergency number now. You can find a helpline in your country at findahelpline.com.